🔐 Privacy Policy

AI Shield Nexus ("we", "our", "us") is a division of MTC Global Services, providing privacy-first artificial intelligence solutions, including secure LLMs, RAG architectures, and AI-powered automation systems.

We are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard information in compliance with applicable laws, including:

• General Data Protection Regulation (GDPR)
• Nigeria Data Protection Regulation (NDPR)
• Other applicable international data protection laws

This Privacy Policy explains how we process personal data when you:

• Visit our website
• Use our AI-powered platforms and services
• Engage with our enterprise solutions
• Interact with our AI systems (e.g., chatbots, voice agents)

• Personal Data: Any information relating to an identified or identifiable individual
• Processing: Any operation performed on personal data
• AI Systems: Machine learning models, LLMs, and automated decision systems
• Data Controller: Entity determining how data is processed
• Data Processor: Entity processing data on behalf of a controller

We collect data through:

• Direct interactions (forms, onboarding, API usage)
• Automated technologies (cookies, logs, analytics tools)
• Third-party integrations (CRM, cloud infrastructure, enterprise systems)

We process data to:

• Deliver AI-powered services and solutions
• Operate, maintain, and improve our platform
• Provide customer support
• Ensure system security and prevent fraud
• Comply with legal and regulatory obligations

As an AI-focused organisation, we process data in the following ways:

We rely on the following lawful bases:

• Consent – where you have provided explicit permission
• Contractual necessity – to deliver services
• Legitimate interest – for operational and security purposes
• Legal obligations – compliance with applicable laws

We may share data with:

• Trusted cloud and infrastructure providers
• Enterprise clients (in B2B contexts)
• Regulatory authorities where required

We do not sell personal data.

All third-party processors are subject to strict confidentiality and data protection obligations.

Where data is transferred across borders (e.g., UK, EU, US, Africa), we ensure safeguards such as:

• Standard Contractual Clauses (SCCs)
• Encryption and secure transfer protocols
• Data localisation where required

We retain data only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Meet legal and regulatory obligations

Where possible:

• Data is anonymised
• Secure deletion procedures are applied

We implement industry-standard security measures, including:

• Encryption (in transit and at rest)
• Role-based access control
• Secure infrastructure architecture
• Monitoring and threat detection

Our systems are designed with privacy-by-design and security-by-default principles.

Under GDPR and NDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Request human intervention in automated decisions

To exercise your rights, contact us at: privacy@aishieldnexus.com

We use cookies to:

• Ensure website functionality
• Analyse usage and performance
• Improve user experience

You can manage cookie preferences through your browser settings.

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

We maintain internal policies and controls, including:

• Data protection compliance frameworks
• Risk assessments and audits
• AI governance and bias mitigation procedures

Where required, we appoint a Data Protection Officer (DPO).

Our website may contain links to third-party services. We are not responsible for their privacy practices.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.